Process People Continued

In my last article, I talked about how one worrisome trend I am seeing is so-called “process people” using the vehicle of product ops to penetrate an organization, and take an otherwise useful function in a less than useful direction. The feedback I received was...

Process People

For many years I’ve subscribed to the idea that in a product organization, there are essentially two types of contributors: makers and managers. Makers definitely include your designers and your engineers, and supporting roles like user research and data analysts. ...

Discovery – Feedback

I would be very surprised if there were any product people out there that do not already know that it’s critically important to seek critical feedback.  Yet the reason for this note is because so very often I find product people actively avoiding this negative...

Antidote to Bad Blood

I love product origin stories.  I’ve been able to participate in a handful, and I’ve witnessed quite a few more, but I especially love learning the origin stories of different types of products well outside my own area of expertise. If you’ve been following the news,...

Executive Engagement

By Marty Cagan and Jon Moore Nomenclature Note: “Senior Leaders” refers here to CEO, Founders, CFO, COO, CMO, CRO, President, etc.  “Product Leaders” refers to the managers and leaders of product management, product design, and engineering. Now that EMPOWERED has been...

Discovery vs. Documentation

The problem that I want to write about today has always been a problem, but in truth, the pandemic has made this problem substantially worse.   In particular, I am worried about teams reverting back to the heavy use of artifacts such as product requirements documents...

40 Years In Tech

Today is August 17, 2021, which marks exactly 40 years since I began my career in tech, as a new software engineer on August 17, 1981.  At a milestone like this, it’s hard not to reflect a little on your career, and the broader tech industry.  So for those that might...

How Not To Coach

Nearly all of my articles are written as a form of coaching.  I’m trying to help product teams and product leaders become better at product. Every once in a while, a good “teachable moment” comes along, and I try to use that to highlight where something could have...

Discovery vs. Design

One nomenclature clarification before we dive into this:  Normally in my writing I try to be consistent and say that when I reference “design” I am speaking specifically about user experience design.  However, for this particular article, when I say design I mean both...

The HP AI Workstation

NOTE: This article is very unusual.  It is the very first article I ever published.  It was published in the HP Journal, in March 1986, which is from 35 years ago.  Since that was well before the Internet, it’s not online anywhere that I could find it, except in...