insights blog

Tribute to Bruce Williams

This has been a tough year for the technology industry.  In March we lost Andy Grove, and in April we lost Bill Campbell. Sadly, in May we lost Bruce Williams.  Bruce had been fighting Pancreatic Cancer for the past year and a half.  He had been in an experimental...

Developer Powered Innovation

There is a very common fallacy about developers in our industry, and I think it hurts countless companies. Have you ever heard the old accusation that developers only want to solve problems for themselves?  They’ll spend countless hours, often on their own time, to...

Product Success

Exactly a year ago I was invited to give a keynote at the Craft Conference in Budapest and I discussed the 10 biggest reasons why product teams fail.  You can watch that talk here, or read the narrative article here. As I mainly shined a light on why so many teams are...

Women in Product

Note 1: I’m focusing in this article on women, however, my points here are intended to apply to all under-represented groups. Note 2: I am highlighting here the product role, which is a subset of the “women in tech” topic.  I would also love to see more women in...

Discovery Coaches

In my last article on Discovery Sprints I mentioned the concept of Discovery Coaches and several people asked me about that, so I thought I’d describe more about what this role is and when it’s helpful. For many years, as teams move to Agile methods (they usually...

Discovery Sprints

I find that many teams, especially those new to modern product techniques, are looking for a structured introduction to modern product discovery.  In this article, I’d like to describe the concept of a discovery sprint, and also introduce you to a new book that goes...

Ten Keys to Product Optimization

Product Optimization is a hot topic.  It can provide real value to teams.  However, many people confuse optimization with product discovery.  I’ve written about this earlier.  Eric Ries of the Lean Startup movement also recently tried to clear up this confusion. My...

When Performance Is Measured By Results

NOTE: I was invited to write the foreword for Christina Wodke’s new book on OKR’s, Radical Focus, and I am sharing the foreword here. I was extremely fortunate to have started my career at Hewlett-Packard as an engineer during their heyday, when they were known as the...

Devolving From Good To Bad

Lots of people have written about the challenges of managing growth.  Especially about the importance of working hard to maintain staff quality as you scale the organization.  There is little question that most organizations become worse in their ability to rapidly...

Product For Legacy Companies

NOTE: This article is from the foreword to the new 2nd Edition of The Art of Scalability by Marty Abbott and Michael Fisher.  I’m reprinting it here because quite a few people have written me asking how to get their old-style company to start behaving more like a...

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