Coaching – Strategic Context

To continue with our series on coaching, in this article I will be covering a different aspect of coaching, which has to do with ensuring the product manager has the necessary understanding of the broader business context in which her team is operating. I refer to...

Coaching – Decisions

In the last article I discussed the importance of integrity, and how it is the basis for decision-making in an empowered product team.  In this article, I’d like to focus on how I coach product managers in making good decisions. Remember that in feature teams, most of...

Coaching – Integrity

Returning to our series on coaching, this article and the next are tackling two of the toughest yet most crucial aspects of successful product management. In this article I will address integrity, and in the next we’ll discuss decision-making.  These two topics are...

Coaching – Customer-Centricity

In this article I want to continue with the series on coaching, this time to help develop the critical trait of customer-centricity in the product manager. If you ask a CEO or a product manager if they care about their customers, you’ll usually get some sort of...

Product vs. Feature Teams

This article is certain to upset many people. I’m sorry for that, but the degree of ongoing noise and confusion surrounding the role of product at tech companies is only getting worse.  Moreover, I see the issues and problematic behaviors getting institutionalized in...

Coaching – Collaboration

In this article, I continue the series on coaching product managers by talking about another critically important skill that is so often misunderstood or under-appreciated, and that is collaboration. Collaboration is one of those words that is used so often in so many...

Coaching – Thinking

So far in this series on coaching, I’ve described a tool for assessing a current or prospective product manager, and then provided detailed examples of how to craft a plan to help the product manager first reach competence, and then to reach her potential. We’ve...

Coaching – Owner vs. Employee

As many of you know, for the past several months I have focused my writing on helping managers of product managers provide better coaching of their people. The last several articles have provided a set of coaching tools and techniques designed to help you get your...

Coaching Tools – The Plan

In my previous article, I defined how I encourage managers of product managers to assess the current skill level of a product manager in order to identify skill gaps.  In this sequel to that article, I would like to share how I coach product managers on each of these...

Coaching Tools – The Narrative

In my last article I talked about the importance of the one on one coaching sessions between a manager and her product manager.  That technique is about providing an ongoing mechanism for helping the product manager to reach his or her potential. In this article, I’d...