Chris Favorite Interview Question

Last year, my partner Marty Cagan wrote a blog post called My Favorite PM Interview Question which asks a candidate whether or not they believe the product manager is the CEO of the product. This question gives an interviewer great insight into the mindset and working...

Product Discovery In Regulated Environments

Readers of this blog know the importance we place on vetting and refining product ideas through experimentation with real customers. This is called product discovery and every company has its unique circumstances and challenges with how to do it. We’ve already written...

Learning Fast vs. Failing Fast

By SVPG Partner Chris Jones At this point, nearly everyone in product at some point has heard phrases like “fail fast” or “embrace failure”. Though they are a bit tired, the intent of these phrases is still good: many product organizations are stuck in conservative...

Leveraging Data Science

In the last several years, many leading companies have successfully integrated data science into their product operation and are reaping the benefits. But for most companies, these techniques remain foreign and intimidating. Some of these leaders understand the...

Product Discovery: Pitfalls and Anti-Patterns

Article: Product Discovery: Pitfalls and Anti-Patterns By SVPG Partner Chris Jones SVPG works with lots of product teams from lots of different companies. Many of these teams believe they are already doing Product Discovery. A few are doing it quite well, but...

From Managing Products To Managing Product Managers

NOTE: This article was written by SVPG partner Chris Jones. SVPG has written about the critical task of managing product managers and specifically on evaluating and developing strong product managers. In this article, I talk about the transition of a product manager...

Omni-Channel Product

Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question?...

Pilot Teams

NOTE: This article is by SVPG Partner Chris Jones. He specializes in helping organizations and teams transform to raise their game. This is the first in a series he’s writing on this critical topic. This technique is fairly straight forward, but is one of the...

The Product Designer Role

You got the go ahead to hire some in-house designers. That’s great news! Up until now you’ve been relying on an external agency for the majority of your design work and this is going to enable you to create a team that is much more responsive and predictable. Your...
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