Leveraging Data Science

by Chris Jones | Sep 5, 2017

In the last several years, many leading companies have successfully integrated data science into their product operation and are reaping the benefits. But for most companies, these techniques remain foreign and intimidating. Some of these leaders understand the...

Product Discovery: Pitfalls and Anti-Patterns

by Chris Jones | Apr 4, 2017

Article: Product Discovery: Pitfalls and Anti-Patterns By SVPG Partner Chris Jones SVPG works with lots of product teams from lots of different companies. Many of these teams believe they are already doing Product Discovery. A few are doing it quite well, but...

From Managing Products To Managing Product Managers

by Chris Jones | Jan 3, 2017

NOTE: This article was written by SVPG partner Chris Jones. SVPG has written about the critical task of managing product managers and specifically on evaluating and developing strong product managers. In this article, I talk about the transition of a product manager...

Omni-Channel Product

by Chris Jones | Dec 6, 2016

Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question?...

Pilot Teams

by Chris Jones | Nov 2, 2016

NOTE: This article is by SVPG Partner Chris Jones. He specializes in helping organizations and teams transform to raise their game. This is the first in a series he’s writing on this critical topic. This technique is fairly straight forward, but is one of the...

The Product Designer Role

by Chris Jones | Aug 29, 2016

You got the go ahead to hire some in-house designers. That’s great news! Up until now you’ve been relying on an external agency for the majority of your design work and this is going to enable you to create a team that is much more responsive and predictable. Your...