Eating Dog Food?

I’m not sure how many of you have heard the phrase, “we eat our own dog food,” but for several years at least, companies especially in Silicon Valley have used this phrase in order to impress their customers that their product is so good that they run their business...

Product Management vs. Engineering

If a great product is the result of combining a real customer need with a solution that’s just now possible, then it’s easy to see why the relationship between the product manager and the engineering team is so critical. The product manager is responsible for defining...

Prototype Testing

Readers of these articles know that I view the high-fidelity prototype as the primary means of describing the product to be built. I have written elsewhere why a prototype is significantly more useful to the product team than the typical paper-based specification....

Market Research Capabilities and Limitations

If your company is like many, there’s some natural tension between marketing and product. One often controversial topic is the appropriate role in product creation of market research tools and techniques such as focus groups, customer surveys, site analytics,...

Enterprise Software

I’m frustrated by the state of the Enterprise Software industry, and I have been for quite some time. While there are some notable exceptions, I find fewer examples of good products in this space than any other. Many people view the enterprise software market as...
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