From Managing Products To Managing Product Managers

NOTE: This article was written by SVPG partner Chris Jones. SVPG has written about the critical task of managing product managers and specifically on evaluating and developing strong product managers. In this article, I talk about the transition of a product manager...

Omni-Channel Product

Have you ever received a text notification from your airline about a flight delay before the ground crew in the waiting area has the information? Have you been unclear on whether to call your bank’s web support or banking support line to answer a particular question?...

Pilot Teams

NOTE: This article is by SVPG Partner Chris Jones. He specializes in helping organizations and teams transform to raise their game. This is the first in a series he’s writing on this critical topic. This technique is fairly straight forward, but is one of the...

The Product Designer Role

You got the go ahead to hire some in-house designers. That’s great news! Up until now you’ve been relying on an external agency for the majority of your design work and this is going to enable you to create a team that is much more responsive and predictable. Your...
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